Call us on 02 9718 4446 to make a booking.

Cancellation and Refund Policy

Laser hair removal experts


If you wish to cancel or reschedule your appointment we require at least 24 hours notice.

If you provide less than 24 hours notice or do not attend your appointment, we reserve the right to charge a fee equating to 50% of the value of your booking. If your appointments are prepaid, you will forgo one session of your prepaid package.



The LaserDerm Clinic has a 'no refund' policy on all purchases (including all prepaid packages and gift vouchers) for change of mind reasons, in the event that your circumstances change or in the event that you choose to discontinue treatments.



Prepaid packages of less than 10 treatments will expire after 1 year from the initial date of purchase while prepaid packages of 10 and 20 will expire after 18 months of date of purchase. Gift vouchers are valid for 6 months from date of date of purchase.